App or device issues
Include the phone model, iOS or Android version, app version, what you tried and what happened. A screenshot can help; remove private information first.
Support & contact
We’re here
to help.
Product questions and support go directly to Prestige Parlays LLC.
support@prestigeparlaysapp.comOur company is based in Chino Hills, California. This monitored email address handles support, privacy requests and business inquiries.
Help us understand the issue.
Player or statistic issues
Include the player’s name, sport, teams, game date, statistic and the time you noticed the issue. Explain the result you expected.
Account or privacy requests
Describe the request and contact us from the email associated with your account if possible. Never send passwords, verification codes or payment details.
Useful steps before contacting us
- Confirm your device has an internet connection.
- Check the selected player, game date and statistic. Upcoming games may not have a value yet.
- For a data refresh issue, try the app’s refresh control and note when the last update occurred.
- For alerts, check the app’s alert preferences and notification permission in your phone’s settings.
The app is currently in private testing. Some connected services and alerts are still being validated. Support is available for testing issues and general product questions.
Account deletion
See how to delete your account or request deletion by email. Signing out does not by itself delete an account.
Privacy
Our privacy policy describes information used by the app and website. Send privacy questions to the same support address above.